{"meta":{"status":200},"data":[{"id":"65bb033671b47804884c7f3d","url":"https://mooc.utm.my/courses/ai-pendidikan","title":"Kecerdasan Buatan (AI) dalam Pendidikan","summary":"<h3 style=\"background-color:rgba(255, 255, 255, 0.9);\"><strong>Kursus Kecerdasan Buatan (AI) dalam Pendidikan<br></strong></h3>\n<p style=\"text-align:justify;\"><span style=\"font-size:16px;font-weight:bold;\">Sinopsis Kursus</span><strong><br><br></strong><span style=\"font-size:11pt;background-color:transparent;\"><span><span style=\"font-size:11pt;\">Kursus Kecerdasan Buatan (AI) dalam Pendidikan dibangunkan untuk memberi pendedahan kepada pendidik dan pelajar dalam menggunakan teknologi ini bagi pembelajaran dan pengajaran. Ia mengandungi tiga modul iaitu Pengenalan kepada Kecerdasan Buatan, Penggunaan Kecerdasan Buatan dalam Pendidikan, dan Aplikasi Kecerdasan Buatan dalam Pendidikan. Melalui modul ini peserta dapat mengenalpasti penggunaan kecerdasan buatan dalam pendidikan, menggunakan kecerdasan buatan dalam pendidikan secara beretika dan mengaplikasi penggunaan kecerdasan buatan dalam pendidikan. Selain penerangan secara teori melalui video pembelajaran, peserta juga akan didedahkan dengan demonstrasi teknikal bagi penggunaan beberapa aplikasi berdasarkan kecerdasan buatan dalam pendidikan. Di akhir kursus ini, peserta dapat memahami serta menggunakan kecerdasan buatan dalam pendidikan secara beretika.<br></span></span><br><strong><span><span>Tatacara Mendaftar Kursus MOOC dan MC</span></span></strong></span></p>\n<p style=\"text-align:justify;\"><span style=\"font-size:11pt;background-color:transparent;\"><br>1. Sila rujuk pautan ini untuk mendaftar kursus : <a href=\"https://youtu.be/XyWO-7SAt3o\" rel=\"nofollow\" target=\"_blank\">https://youtu.be/XyWO-7SAt3o</a></span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__utm_courses_aipendidikan__course-promo-image-1707270072.6097465.jpg","start_date":"08 Mar 2024","self_paced":true,"created_by":{"id":"54f4941ef357bf559d9c1835","profile_name":"utmmooc","full_name":"UTM-MOOC & Micro-Credential","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-etag_507ddf3cd88d412aff9ce87e9f850666.jpg?se=2026-07-06T12%3A02%3A54Z&sp=rt&sv=2019-12-12&sr=b&sig=Off3iZ1SsHpwbDgg6NEbkd%2BMu3z3PGbWaXS%2B7OCfA5w%3D"}},{"id":"57072cfbcc50f8247981f6f0","url":"https://www.openlearning.com/education/courses/design-online-course","title":"Design a world-class course","summary":"<h4><strong>This course is now closed for enrolments.</strong></h4>\n<p>Thank you for your interest in the OpenLearning Learning Design series. These courses are no longer taking new enrollments.</p>\n<p>We encourage you to join the <a href=\"https://www.openlearning.com/mylearningservices/\" rel=\"nofollow\" target=\"_blank\">OpenLearning Ambassador Program (OLAP)</a> and become an OpenLearning certified Ambassador.</p>\n<p>The OLAP is a foundation level micro-credentialed program designed for educators to develop or enhance knowledge and skills in online course design and development. The OLAP comprises 5 fully online, free-of-charge, self-paced, short courses offered in synchronous and asynchronous modes. Upon completion of all courses in the program, learners will become certified as an OpenLearning Ambassador. For further details about the program please visit <a href=\"https://www.openlearning.com/mylearningservices/\" rel=\"nofollow\" target=\"_blank\">https://www.openlearning.com/mylearningservices/</a></p>\n<h4><strong>Learning in this course:</strong></h4>\n<p>In this course, learn how to create an effective MOOC using best practice instructional design and tools within the OpenLearning Platform. </p>\n<p>This course is taught by OpenLearning Instructional Designer, Melinda Garcia, who will take you through the process of how to design an engaging and effective online course on OpenLearning,  using principles of effective instructional design.</p>\n<p>Teaching online allows you to connect with more students than ever before. But designing a MOOC that enables students to learn deeply and keeps them engaged and motivated throughout, requires the use of some key pedagogical strategies.</p>\n<p>To view the promo video on Youku <a href=\"http://v.youku.com/v_show/id_XMTU1MTg2OTAyOA==.html\" rel=\"nofollow\" target=\"_blank\" title=\"http://v.youku.com/v_show/id_XMTU1MTg2OTAyOA==.html\">click here</a></p>\n<h4><strong>Throughout this course you will: </strong></h4>\n<ul>\n<li>Work on your own MOOC project and by the end of the course, you will have designed your own online course ready for students to enrol!</li>\n</ul>\n<p>This is an interactive and fun course! Get to know each other, have meaningful discussions and really take ownership of your own learning process. </p>\n<h4><strong>Time involved in the course</strong></h4>\n<p>This course is taught entirely online. There is no set time frame&semi; however, you will need to sign up to an OpenLearning Personal Plan which has a 30 Day Trial Period before the monthly or annual subscription fee applies. As a guide, this course takes approximately 12-15 hours to complete, plus your MOOC Design Project.</p>\n<p>Please refer to the <a href=\"https://solutions.openlearning.com/pricing/\" rel=\"nofollow\">Solutions Page</a> and <a href=\"https://solutions.openlearning.com/terms-of-service/\" rel=\"nofollow\">Terms of Service</a> for further information regarding the Personal Plan Subscription. </p>\n<h4><strong>Optional paid certification - $50AUD</strong></h4>\n<p>Want to receive a Certificate of Completion, to recognise your time and experience throughout the course? You can now purchase a completion certificate when you complete 100% of the course.</p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__education_courses_designonlinecourse__course-promo-image-1557794614.91.jpg","start_date":"20 Apr 2016","self_paced":true,"created_by":{"id":"53c72bdd6fa21e205c716eb2","profile_name":"openlearning","full_name":"OpenLearning","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/openlearning-avatar-48-ts1760538351.1758077.jpg?se=2026-07-06T13%3A05%3A38Z&sp=rt&sv=2019-12-12&sr=b&sig=pF4a19KjdvoUN2RmaCQdLQMuPgea0R94TxhBM7QbYqM%3D"}},{"id":"598d68289279a166bad5af99","url":"https://lifelonglearning.sunwayuniversity.edu.my/courses/a-beginner-s-guide-to-coffee","title":"A Beginner's Guide to Coffee","summary":"<p>In this course, you will learn the basics of coffee even if you know little or nothing about it.  Don't worry if you are not coffee-drinkers! This course will still help you to understand everything about coffee starting from its cherry form until it is served in a cup ready to be consumed.</p>\n<p>So, are you ready to go on this coffee journey? Let's learn together and join us now :)</p>","image":"https://uploads.openlearning.com/prn2UYmCrozgNd6iW5U5tbBoKsEzXum6a2veRUDh2k9TENoJ9zh6a2ZJjsjakA2w.1751335540/2.png","start_date":"04 Jan 2026","self_paced":true,"created_by":{"id":"67348133a3ded39ce7ac407d","profile_name":"pace-smvxgy","full_name":"Sunway University","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-etag_daa0a39ced42304ed60d79bfb0296aec.jpg?se=2026-07-06T12%3A02%3A54Z&sp=rt&sv=2019-12-12&sr=b&sig=FvkJDe0zgpKykx3d1Xvehhjk6WF8Rk%2BeyIZqVfFr8RI%3D"}},{"id":"697b8a327129a3cf68b9dd4d","url":"https://mozambique.getfieldready.com/courses/hse-mozambique","title":"Saúde, Segurança e Meio Ambiente","summary":"<p>Protegendo Pessoas, Lucros e o Planeta.</p>\n<p>No mundo industrial moderno, a segurança não é apenas um departamento — é uma cultura. O curso Field Ready em Saúde, Segurança e Meio Ambiente (HSE) capacita o participante com a mentalidade e o conhecimento técnico necessários para identificar riscos antes que se transformem em acidentes.</p>\n<p dir=\"ltr\"> </p>\n<p>Seja em um canteiro de obras, em uma fábrica ou em um ambiente corporativo, compreender a “Regra de Ouro” — de que a segurança está acima de tudo — é o que torna você um profissional verdadeiramente qualificado.</p>\n<p> </p>\n<h3>Por Que Este Curso É Essencial</h3>\n<p dir=\"ltr\">Os acidentes no local de trabalho não são apenas estatísticas&amp;semi&semi; envolvem custos reais, diretos e indiretos que podem comprometer seriamente um negócio. Este curso transforma o participante de um observador passivo em um líder proativo em segurança.</p>\n<ul>\n<li>Compreenda o Custo Real: Aprenda como os acidentes impactam as despesas médicas, a responsabilidade legal e a reputação da empresa a longo prazo.</li>\n<li>Domine a Hierarquia dos Controles: Descubra por que os Equipamentos de Proteção Individual (EPI) representam a última linha de defesa e como eliminar perigos na fonte.</li>\n<li>Desenvolva uma Cultura Positiva de Segurança: Aprenda a conduzir o local de trabalho de uma abordagem de “cumprimento formal” para uma cultura em que todos cuidam uns dos outros.</li>\n<li>Desempenho Humano: Compreenda por que 89,5% dos incidentes envolvem ações humanas e como reduzir erros por meio de comportamentos e sistemas mais eficazes.</li>\n</ul>\n<p> </p>\n<h3>Quem Deve Inscrever-se?</h3>\n<p dir=\"ltr\" style=\"margin-top:12pt;margin-bottom:12pt;\"><span style=\"font-size:11pt;color:#000000;background-color:transparent;font-weight:bold;font-style:normal;text-decoration:none;\">Este curso avançado foi concebido para:</span></p>\n<ul>\n<li>Identificação de Perigos e Avaliação de Riscos: O processo em três etapas para identificar, analisar e controlar riscos.</li>\n<li>Protocolos de EPI: Como selecionar, utilizar e manter corretamente equipamentos que salvam vidas.</li>\n<li>Operações Críticas de Segurança (SCO): Identificação de sistemas de alto risco que, em caso de falha, podem provocar grandes desastres.</li>\n<li>Deveres do Empregador e do Empregado: Compreensão dos seus direitos e das suas responsabilidades de acordo com a legislação.</li>\n</ul>\n<h3> </h3>\n<h3>Inscreva-se Agora!</h3>\n<p>Seja o motivo pelo qual todos regressam a casa em segurança. Clique no link abaixo para consultar a Visão Geral completa do Curso e inscreva-se hoje mesmo!</p>\n<p> </p>","image":"https://uploads.openlearning.com/t7vSfG8xH4qjnvLNZ9dSTm6LLvYnch3H7jeN9JpcXd8oAHojPgHVPaJqJqqc2887.1773203820/Mozam_port_health_safety_environment.png","self_paced":true,"created_by":{"id":"693952da20ac8ce5d25ea2d5","profile_name":"fieldready","full_name":"Field Ready","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-8120ae8d-dc29-4bd3-b89b-03ec344770dd.jpg?se=2026-07-06T14%3A02%3A16Z&sp=rt&sv=2019-12-12&sr=b&sig=j1SsTyHgjrIz0n4fMGwYtUZJtYYRijz1Q/VHDj2TI%2BQ%3D"}},{"id":"6978d15e8f9c89c12267ba22","url":"https://mozambique.getfieldready.com/courses/applied-personal-skills-mozambique","title":"Competências Pessoais Aplicadas","summary":"<p> </p>\n<p dir=\"ltr\">O programa <strong>Competências Pessoais Aplicadas </strong><span style=\"font-size:1em;\">—orgulhosamente patrocinado pela Sasol,</span><span style=\"font-size:1em;\"> é o seu guia completo para desenvolver as atitudes, comportamentos e competências pessoais essenciais para ter sucesso no local de trabalho global moderno.</span></p>\n<p dir=\"ltr\">Isto é mais do que formação — é um <strong>percurso completo de desenvolvimento pessoal </strong>que o(a) torna altamente empregável e eficaz, tanto na vida profissional como pessoal.</p>\n<p dir=\"ltr\"> </p>\n<h3 dir=\"ltr\">Perfil do Participante Ideal</h3>\n<p dir=\"ltr\"><strong>Este programa é para si se:</strong></p>\n<ul>\n<li dir=\"ltr\">É um profissional ativo que procura impulsionar a sua progressão na carreira.</li>\n<li dir=\"ltr\">Está a preparar-se para entrar no mercado de trabalho e quer uma vantagem competitiva.</li>\n<li dir=\"ltr\">Reconhece que a eficácia pessoal e as soft skills<span style=\"font-size:1em;\"> são hoje as verdadeiras chaves para o crescimento profissional.</span></li>\n</ul>\n<p> </p>\n<h3 dir=\"ltr\">O Que Irá Dominar</h3>\n<p dir=\"ltr\">Ao concluir este curso, será capaz de:</p>\n<p dir=\"ltr\"><strong>Conduta Profissional</strong><br>Demonstrar com confiança as atitudes essenciais — como entusiasmo e respeito — esperadas em qualquer local de trabalho (Módulo 2).</p>\n<p dir=\"ltr\"><strong>Autodomínio</strong><br>Compreender os seus pontos fortes, reforçar a confiança, aumentar a resiliência e gerir o stress de forma eficaz (Módulo 3).</p>\n<p dir=\"ltr\"><strong>Influência e Clareza</strong><br>Tornar-se um comunicador eficaz, dominando a escuta ativa, a comunicação não verbal e a clareza na comunicação escrita e verbal (Módulo 4).</p>\n<p dir=\"ltr\"><strong>Sucesso em Equipa</strong><br>Navegar a cultura organizacional, resolver conflitos de forma construtiva e trabalhar de forma produtiva com indivíduos e equipas (Módulo 5).</p>\n<p dir=\"ltr\"><strong>Pensamento Crítico</strong><br>Aplicar competências analíticas e tomada de decisão informada para resolver problemas complexos, profissionais e pessoais (Módulo 6).</p>\n<p> </p>\n<p dir=\"ltr\"><strong>Empregabilidade</strong><br>Desenvolver um conjunto completo de competências para a procura de emprego, incluindo elaboração de CV e carta de apresentação, técnicas de entrevista e networking profissional (Módulo 7).</p>\n<p dir=\"ltr\"> </p>\n<h3 dir=\"ltr\">7 Módulos Para a Sua Melhor Versão</h3>\n<p dir=\"ltr\">O programa estrutura o desenvolvimento das competências pessoais aplicadas em <strong>sete módulos focados:</strong></p>\n<ul>\n<li dir=\"ltr\"><strong>Módulo 1:</strong> Introdução às Competências Pessoais Aplicadas – Defina empregabilidade e compreenda como as competências pessoais são a base do seu sucesso.<br><br></li>\n<li dir=\"ltr\"><strong>Módulo 2</strong>: Atitudes e Comportamentos no Local de Trabalho – Compreenda os fatores essenciais: respeito, flexibilidade e atitude positiva.<br><br></li>\n<li dir=\"ltr\"><strong>Módulo 3</strong>: Desenvolvimento Pessoal – Aprofunde o autoconhecimento para reforçar pontos fortes e gerir áreas de melhoria.<br><br></li>\n<li dir=\"ltr\"><strong>Módulo 4</strong>: Comunicação Eficaz – Transforme a forma como se relaciona com os outros, da escuta à escrita persuasiva.<br><br></li>\n<li dir=\"ltr\"><strong>Módulo 5</strong>: Trabalhar com Outros – Domine o trabalho em equipa, a cultura organizacional e a resolução de conflitos.<br><br></li>\n<li dir=\"ltr\"><strong>Módulo 6</strong>: Ser um Solucionador de Problemas – Desenvolva pensamento crítico e analítico para enfrentar qualquer desafio.<br><br></li>\n<li dir=\"ltr\"><strong>Módulo 7</strong>:<span style=\"font-size:1em;\"> Conseguir um Emprego na Indústria – Passos práticos para se promover profissionalmente, do CV à entrevista e à criação de uma rede de contactos.</span></li>\n</ul>\n<p> </p>\n<p dir=\"ltr\">Não se limite a conseguir um emprego — <strong>construa uma carreira com impacto.</strong><br>Inscreva-se hoje e transforme as suas competências pessoais em verdadeiro poder profissional! 💼🚀</p>\n<p> </p>\n<p dir=\"ltr\">Se quiseres, posso adaptar o texto para <strong>português do Brasil</strong>, versão <strong>mais curta para página promocional,</strong> ou um tom <strong>mais académico ou mais jovem </strong>😉</p>","image":"https://uploads.openlearning.com/2VcDtJd9857fWxujN7VF62aXc7VDKpAN8aa6UiXxxcyGN6SzyrohpBoxCLNLPz3U.1778449451/Untitled%20%28600%20x%20400%20px%29%20%281%29.png","self_paced":true,"created_by":{"id":"693952da20ac8ce5d25ea2d5","profile_name":"fieldready","full_name":"Field Ready","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-8120ae8d-dc29-4bd3-b89b-03ec344770dd.jpg?se=2026-07-06T14%3A02%3A16Z&sp=rt&sv=2019-12-12&sr=b&sig=j1SsTyHgjrIz0n4fMGwYtUZJtYYRijz1Q/VHDj2TI%2BQ%3D"}},{"id":"5ea990b2d7247cd135e78674","url":"https://www.openlearning.com/educators/courses/perorangan","title":"Interpersonal and Human Relations","summary":"<p>Menurut Carnegie Foundation, 85% kejayaan seseorang dalam kerjaya dan bisnes dipengaruhi oleh skil hubungan perorangan dan sesama manusia. Seseorang yang menguasai skil ini mudah berkolaborasi dengan sesiapa sahaja. Selain memahami psikologi manusia, mereka juga tahu teknik mendorong dan mengurus manusia yang ada pelbagai minat dan kepentingan.</p>\n<p>Anda juga dijemput mengikuti kursus-kursus berikut bagi memantapkan skil sosial:</p>\n<ul>\n<li><a href=\"https://www.openlearning.com/educators/courses/persuasive\" rel=\"nofollow\">Komunikasi Persuasif</a></li>\n<li><a href=\"https://www.openlearning.com/educators/courses/konflik\" rel=\"nofollow\">Pengurusan Konflik</a></li>\n</ul>\n<p>Nota:</p>\n<p>Pastikan anda menggunakan nama penuh semasa pendaftaran kerana nama itu akan diletakkan pada \"Certificate of Completion.\"</p>\n<p><strong>Sekiranya anda ada masalah untuk mendaftar, membuat pembayaran atau mengakses kursus, sila hubungi <a href=\"mailto:support@openlearning.com\" rel=\"nofollow\">support@openlearning.com</a></strong></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__educators_courses_perorangan__course-promo-image-1588798001.43.jpg","self_paced":true,"price":"30 MYR","created_by":{"id":"5ea9414a7c9a023e409a4789","profile_name":"norizansharif","full_name":"Norizan Sharif","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-etag_f640446ec5d5057a8de8a13fed939532.jpg?se=2026-07-06T11%3A53%3A16Z&sp=rt&sv=2019-12-12&sr=b&sig=t/jR%2Bmav/PW3xVQCpg3xCoSd/05IDSccf7W8DA3Yep4%3D"}},{"id":"69b0b77f12dd91921f684b0d","url":"https://mozambique.getfieldready.com/courses/health-safey-and-environment-m","title":"Health, Safey and Environment | Mozambique","summary":"<p dir=\"ltr\">Protecting People, Profits, and the Planet.</p>\n<p> </p>\n<p dir=\"ltr\">In the modern industrial world, safety isn't just a department—it’s a culture. The Field Ready HSE Course equips you with the mindset and technical knowledge to identify risks before they become accidents. Whether you are on a construction site, in a factory, or in a corporate office, understanding the \"Golden Rule\"—that safety comes above all else—is what makes you a truly professional employee.</p>\n<h3>Why This Course Is Essential</h3>\n<p dir=\"ltr\">Workplace accidents aren't just statistics&amp;semi&semi; they have real direct, and indirect costs that can break a business. This course transforms you from a passive observer into a proactive safety leader.</p>\n<p> </p>\n<ul>\n<li dir=\"ltr\">Understand the Real Cost: Learn how accidents impact medical expenses, legal liability, and long-term company reputation.</li>\n<li dir=\"ltr\">Master the Hierarchy of Controls: Discover why PPE is your last line of defence and how to eliminate hazards at the source.</li>\n<li dir=\"ltr\">Develop a Positive Safety Culture: Learn how to move your workplace from \"checking boxes\" to a culture where everyone looks out for one another.</li>\n<li dir=\"ltr\">Human Performance: Understand why 89.5% of incidents involve human action and how to reduce errors through better behaviour and systems<span style=\"font-size:11pt;color:#000000;background-color:transparent;font-style:normal;text-decoration:none;\">.</span></li>\n</ul>\n<h3>Who Should Enrol?</h3>\n<p dir=\"ltr\" style=\"margin-top:12pt;margin-bottom:12pt;\"><span style=\"font-size:11pt;color:#000000;background-color:transparent;font-weight:bold;font-style:normal;text-decoration:none;\">This advanced course is designed for:</span></p>\n<ul>\n<li dir=\"ltr\">Hazard ID &amp; Risk Assessment: The 3-step process to identify, analyse, and control risks.</li>\n<li dir=\"ltr\">PPE Protocols: How to properly select, wear, and maintain life-saving equipment.</li>\n<li dir=\"ltr\">Safety Critical Operations (SCO): Identifying the high-risk systems that, if failed, could cause major disasters.</li>\n<li><span>Employer vs. Employee Duties: Knowing your rights and your responsibilities under the law</span></li>\n</ul>\n<h3>Enrol Now!</h3>\n<p><span>Be the reason everyone goes home safe. Click the link below to view the full Course Overview and enrol today!</span></p>\n<p> </p>","image":"https://uploads.openlearning.com/B4uerPPgqN4Ln8KsL3nrJpavDUD8b6rqPAQdNun9vpytSPMfSdRaP9MXQF33BVgF.1773203050/Core_HSE.png","self_paced":true,"created_by":{"id":"693952da20ac8ce5d25ea2d5","profile_name":"fieldready","full_name":"Field Ready","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-8120ae8d-dc29-4bd3-b89b-03ec344770dd.jpg?se=2026-07-06T14%3A02%3A16Z&sp=rt&sv=2019-12-12&sr=b&sig=j1SsTyHgjrIz0n4fMGwYtUZJtYYRijz1Q/VHDj2TI%2BQ%3D"}},{"id":"64d4513dd1edb681571d37c0","url":"https://skillbuilder.ecaonline.edu.au/courses/cyber-security","title":"Cyber Security","summary":"<p><span>Ensuring cybersecurity is a crucial responsibility for every organization. The capacity to safeguard information systems from damage or theft is vital for achieving success. Effective security measures not only provide liability protection but also enhance efficiency and productivity.</span></p>\n<p> </p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_cybersecurity__course-promo-image-1692005500.9359891.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d4507bed54cab7a5ce5bf2","url":"https://skillbuilder.ecaonline.edu.au/courses/leadership-and-influence","title":"Leadership And Influence","summary":"<p><span style=\"font-size:16px;\">Leadership potential exists within each of us. That potential can be triggered by outside events, or it can be learned by exploring ourselves from within. This course takes the latter approach. Once you learn the techniques of true leadership, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_leadershipandinfluence__course-promo-image-1691645993.664591.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64c349974502c29e4e8084dc","url":"https://skillbuilder.ecaonline.edu.au/courses/microsoft-excel-2016-expert","title":"Microsoft Excel 2016 Expert","summary":"<p><span style=\"color:#313537;font-size:16px;\">This course covers the advanced settings, formatting, formulas, charts and tables to help you become an Excel expert.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_microsoftexcel2016expert__course-promo-image-1690537666.8526978.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d091053bd6da94ebe39445","url":"https://skillbuilder.ecaonline.edu.au/courses/telephone-etiquette","title":"Telephone Etiquette","summary":"<p><span style=\"color:#313537;font-size:16px;\">In this growing electronic age, we often forget how important it can be to have simple telephone etiquette. Outside the realm of texting and emails, many people still use the telephone as a primary source of communication. Knowing the proper etiquette and procedures for speaking with someone on the telephone can show a great deal of professionalism as well as social knowledge.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_telephoneetiquette__course-promo-image-1691579051.7349436.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b49c4da6e05b182939c98a","url":"https://skillbuilder.ecaonline.edu.au/courses/train-the-trainer","title":"Train-The-Trainer","summary":"<p><span style=\"color:#313537;font-size:16px;\">Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as part of your job, you’ll want to be prepared for the training that you do. This workshop offers various types of training tools to help create and deliver engaging, compelling workshops that will encourage trainees to come back for more. </span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_trainthetrainer__course-promo-image-1689754215.6690261.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b3907ab9ea1b38147ac32a","url":"https://skillbuilder.ecaonline.edu.au/courses/project-management-6th-edition","title":"Project Management 6th Edition","summary":"<p><span style=\"color:#313537;font-size:16px;\">For the effective implementation of project management, one must be up-to-date on the latest trends and practices related to it. This guide will define the 10 knowledge areas of Project Management, PMBOK, 6th edition, as well as outline processes, specific steps, and examples associated with it.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_projectmanagement6thedition__course-promo-image-1689500248.2906697.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64c712cdf57ad03851b62c6d","url":"https://skillbuilder.ecaonline.edu.au/courses/anger-management","title":"Anger Management","summary":"<p style=\"font-size:16px;padding:0px;color:#313537;\">Simply put, anger management is the process of controlling anger, before this anger controls you. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. </p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\"> </p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\">This course will help teach participants healthy ways to express their anger, identify anger triggers, as well as techniques to de-escalate an angry individual. It is not always possible to eliminate the things that enrage you. What is possible however, is learning how to gain control and manage your anger effectively.</p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_angermanagement__course-promo-image-1690788164.6899478.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d4511676dcad50426c84f4","url":"https://skillbuilder.ecaonline.edu.au/courses/change-management","title":"Change Management","summary":"<p><span style=\"color:#313537;font-size:16px;\">Change is a constant in our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. This course will give any leader tools to implement changes more smoothly and to have those changes better accepted. This course will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_changemanagement__course-promo-image-1691994409.7011125.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d45083c311818363560853","url":"https://skillbuilder.ecaonline.edu.au/courses/lean-process-and-six-sigma","title":"Lean Process And Six Sigma","summary":"<p><span style=\"color:#313537;font-size:16px;\">Six Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to business: it treats the processes in business so that they deliver their intended result.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_leanprocessandsixsigma__course-promo-image-1691727371.3417158.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b23e778031b35f6ea74272","url":"https://skillbuilder.ecaonline.edu.au/courses/organizational-skills","title":"Organizational Skills","summary":"<p><span style=\"color:#313537;font-size:16px;\">Good organizational skills can prove beneficial in any area of your life. Organization can increase a person’s general productivity, project management, and can even affect their memory and retention skills. These skills are not acquired overnight – it will take a lot of practice and patience. But with a little guidance and the right tools, anyone can learn how to stop hunting for missing things and become better organized. </span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_organizationalskills__course-promo-image-1689482702.1814785.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b390919cdfde366d0b3265","url":"https://skillbuilder.ecaonline.edu.au/courses/the-cloud-and-business","title":"The Cloud and Business","summary":"<p><span style=\"color:#313537;font-size:16px;\">The cloud has become a vital component for business as technology becomes embedded in modern life. Every leader needs to understand the cloud and how it operates, as well as the potential dangers and pitfalls associated with cloud computing. Knowledgeable monitoring and maintenance can be the difference between the success and failure of this technology’s use.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_thecloudandbusiness__course-promo-image-1689501923.2056415.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64c71330950e04fb2618b90f","url":"https://skillbuilder.ecaonline.edu.au/courses/life-coaching-essentials","title":"Life Coaching Essentials","summary":"<p><span style=\"color:#313537;font-size:16px;\">Life coaching is a growing industry that transcends typical counseling, therapy, and even mentoring. The goal of life coaching is to address personal goals, aspirations and relationships. The key is to discover which obstacles the client can overcome and which paths will lead them to their own success.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_lifecoachingessentials__course-promo-image-1690788312.1065924.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d4519a4860ab249206e9d3","url":"https://skillbuilder.ecaonline.edu.au/courses/risk-assessment-and-management","title":"Risk Assessment and Management","summary":"<p><span style=\"color:#313537;font-size:16px;\"><span>Risk assessment and management is essential for the success of any business. However, many companies do not always take the necessary precautions, which leads to disaster. Successfully managing risks will prevent mistakes, which leads to a safer work environment, happier employees, and increased productivity. Following a few basic steps will place your organization on the path to success.</span></span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_riskassessmentandmanagement__course-promo-image-1692086073.7035046.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d44dfa4919989a97f7f125","url":"https://skillbuilder.ecaonline.edu.au/courses/budgets-and-financial-reports","title":"Budgets and Financial Reports","summary":"<p style=\"font-size:16px;padding:0px;color:#313537;\">The goal of this workshop is to give the participant a basic understanding of budgets and financial reports so they can hold relevant discussions and render decisions based on financial data. This course will define key terms like ROI, EBIT, GAAP, and extrapolation. Furthermore, this one-day course will discuss commonly used financial terms, financial statements, budgets, forecasting, purchasing decisions, and laws that regulate the handling of financial information. </p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_budgetsandfinancialreports__course-promo-image-1691643098.3556008.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64c3498e24507a93f9411ae3","url":"https://skillbuilder.ecaonline.edu.au/courses/microsoft-excel-2016-essentials","title":"Microsoft Excel 2016 Essentials","summary":"<p><span style=\"color:#313537;font-size:16px;\">This course introduces you to the powerful platform for manipulating, presenting, and analyzing data.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_microsoftexcel2016essentials__course-promo-image-1690537977.4413385.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b39012ab047adf437788dd","url":"https://skillbuilder.ecaonline.edu.au/courses/assertiveness-and-self-confidence","title":"Assertiveness and Self-confidence","summary":"<p><span style=\"color:#313537;font-size:16px;\">Assertiveness and self-confidence are comprised of important interpersonal communications skills and traits that can be learned and practiced. This workshop will provide you with many tips, techniques, and opportunities to try out your own skills.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_assertivenessandselfconfidence__course-promo-image-1689492042.3198986.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64c712e798e7c6037f22ed44","url":"https://skillbuilder.ecaonline.edu.au/courses/critical-thinking","title":"Critical Thinking","summary":"<p style=\"font-size:16px;padding:0px;color:#313537;\">Critical thinking is vital to <em>any</em> kind of success, including your career and beyond. Simply put, critical thinking is a questioning approach to form a judgment or conclusion. It encourages reflective and independent thinking to guide us through the hundreds of decisions that we make throughout a week. Having these skills provides you with the best chance of making an informed decision. Everything and anything can be a subject to question with critical thinking.</p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\"> </p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_criticalthinking__course-promo-image-1690788209.4857922.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64c349ab93af41b3b17e9776","url":"https://skillbuilder.ecaonline.edu.au/courses/microsoft-powerpoint-2016-essentials","title":"Microsoft Powerpoint 2016 Essentials","summary":"<p><span style=\"color:#313537;font-size:16px;\">This course introduces you to the powerful platform for presenting visual and graphical items.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_microsoftpowerpoint2016essentials__course-promo-image-1690537715.8839018.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64c349a1ee5e18779451f6a7","url":"https://skillbuilder.ecaonline.edu.au/courses/microsoft-outlook-2016-essentials","title":"Microsoft Outlook 2016 Essentials","summary":"<p><span style=\"color:#313537;font-size:16px;\">This course covers the core communication, collaboration and email skills that will enable your productivity with emails, scheduling and contacts.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_microsoftoutlook2016essentials__course-promo-image-1690537703.8752754.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b23e6f9cdfde366d0b31da","url":"https://skillbuilder.ecaonline.edu.au/courses/meeting-management","title":"Meeting Management","summary":"<p style=\"font-size:16px;padding:0px;color:#313537;\">You are on your first project and you have to organize and manage the project kick-off meeting. What do you do first? Do you create the agenda or the invitation list? How do you run a meeting? What preparation do you need? All of these are valid and real questions you, as the meeting manager, must address. There is no doubt about it, meetings require skill and technique in order for the meeting to achieve its purpose. Disorganized and poorly managed meetings waste time and hurt your credibility as a meeting manager. Consistently leaving a poor impression with the attendees will haunt you, if left unchecked.  </p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\"> </p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\">This training course is designed to give you the basic tools you will need to initiate and manage your meetings. You will learn planning and leadership techniques that will give you the confidence to run an engaging meeting that will leave a positive and lasting impression. </p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_meetingmanagement__course-promo-image-1689481979.5083385.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b49baf81deb944ad8fd51e","url":"https://skillbuilder.ecaonline.edu.au/courses/contract-management","title":"Contract Management","summary":"<p><span style=\"color:#313537;font-size:16px;\">It is easy to overlook the importance of contract management because it seems to be a boring, mundane topic. Contracts, however, are the basis of most business relationships. If contracts are managed well, business relationship will flourish. If they are not, companies face financial loss, relationship harm, and damaged reputations.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_contractmanagement__course-promo-image-1689735734.6093347.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b3909a8031b35f6ea742fd","url":"https://skillbuilder.ecaonline.edu.au/courses/time-management","title":"Time Management","summary":"<p style=\"font-size:16px;padding:0px;color:#313537;\">The practice of time management requires focus and conscious planning to help win back control of your busy day, and conquer financial goals. Challenges are often presented in the workplace, which can affect our ability to make optimal use of our time. However, with the help of prioritization, goal-setting, and appropriate organization of the mind and space around us, we are able to overcome time management barriers. </p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\"> </p>\n<p><span style=\"color:#313537;font-size:16px;\"><span>This course will provide you with appropriate strategies to increase both personal and professional productivity, as well as learn to work smarter. Exceptional time management skills have a powerful effect on shaping an organized, successful business.</span>ness.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_timemanagement__course-promo-image-1689502381.5870383.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64c713a36086299294e6cfaf","url":"https://skillbuilder.ecaonline.edu.au/courses/public-speaking","title":"Public Speaking","summary":"<p style=\"font-size:16px;padding:0px;color:#313537;\">According to a survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders – standing up in front of a crowd and talking is far more terrifying for most people.</p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\"> </p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\">However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. This workshop will give you some valuable public speaking skills, including in-depth information on developing an engaging program and delivering your presentation with power.</p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_publicspeaking__course-promo-image-1690788373.1988351.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d451124919989a97f7f1b7","url":"https://skillbuilder.ecaonline.edu.au/courses/business-ethics","title":"Business Ethics","summary":"<p><span style=\"color:#313537;\"><span style=\"font-size:16px;\">A company’s ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and increase profitability. Developing a business ethics program takes time and effort, but doing so will do more than improve business, it will change lives. </span></span></p>\n<p><span style=\"color:#313537;\"><span style=\"font-size:16px;\">A company's ethics will have an influence on all levels of business. It will influence all who interact with the company, including customers, employees, suppliers, competitors, etc. All of these groups will have an effect on the way a company's ethics are developed. Understanding and maintaining ethics is a very important part of doing business today.</span></span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_businessethics__course-promo-image-1691994406.703693.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b49c3ce0032d4cdbe11320","url":"https://skillbuilder.ecaonline.edu.au/courses/sensitivity-training","title":"Sensitivity Training","summary":"<p style=\"font-size:16px;padding:0px;color:#313537;\">Sensitivity training is crucial in creating a workplace that is an inclusive and safe place for all to work.</p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\"> </p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\">This workshop will introduce you to your company’s responsibility for promoting sensitivity in the workplace, and will examine the benefits garnered company-wide from this training. You will also explore the steps that should be taken when non-compliance becomes an issue.</p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_sensitivitytraining__course-promo-image-1689751147.5707154.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b3901bae1475ceba49ec18","url":"https://skillbuilder.ecaonline.edu.au/courses/communication-strategies","title":"Communication Strategies","summary":"<p><span style=\"color:#313537;font-size:16px;\">For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_communicationstrategies__course-promo-image-1689492529.526952.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b23e8a12beff096e0865b0","url":"https://skillbuilder.ecaonline.edu.au/courses/supply-chain-management","title":"Supply Chain Management","summary":"<p><span style=\"color:#313537;font-size:16px;\">Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today's global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.</span><br><br><span style=\"color:#313537;font-size:16px;\">With Supply Chain Management your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_supplychainmanagement__course-promo-image-1689483617.0775588.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b23e416d8410c0634be72d","url":"https://skillbuilder.ecaonline.edu.au/courses/archiving-and-records-management","title":"Archiving and Records Management","summary":"<p><span style=\"color:#313537;font-size:16px;\">Every organization is responsible for maintaining records. The ability to create, organize, and maintain records and archives is essential to success. Correct records keeping will not only offer liability protection&semi; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the bottom line. </span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_archivingandrecordsmanagement__course-promo-image-1689406632.2686265.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b23e2afdaed1ba9f75e135","url":"https://skillbuilder.ecaonline.edu.au/courses/administrative-support","title":"Administrative Support","summary":"<p><span style=\"color:#313537;font-size:16px;\">In the Administrative Support course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this module will take time to root into your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time. </span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_administrativesupport__course-promo-image-1689405018.3317065.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b49c14705c69f0a25348d7","url":"https://skillbuilder.ecaonline.edu.au/courses/human-resource-management","title":"Human Resource Management","summary":"<p><span style=\"color:#313537;font-size:16px;\">As companies modify priorities and operations, human resources functions can move from a dedicated HR role, to that of the manager. Whether the majority of those important functions stays within HR at your organization, or is your responsibility as a manager, it is important that managers understand how much of their role is really about their people, as well as aspects of legislation, policy, and procedures that involve human resourcing issues.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_humanresourcemanagement__course-promo-image-1689744562.9487603.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b390656d8410c0634be7b8","url":"https://skillbuilder.ecaonline.edu.au/courses/negotiation-skills","title":"Negotiation Skills","summary":"<p style=\"font-size:16px;padding:0px;color:#313537;\">Welcome to the Negotiation Skills workshop. Although people often think of boardrooms, suits, and million dollar deals when they hear the word “negotiation,” the truth is that we negotiate all the time. For example, have you ever:</p>\n<ul>\n<li>Decided where to eat with a group of friends?</li>\n<li>Decided on chore assignments with your family?</li>\n<li>Asked your boss for a raise?</li>\n</ul>\n<p style=\"font-size:16px;padding:0px;color:#313537;\">These are all situations that involve negotiating! This workshop will give participants an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.</p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_negotiationskills__course-promo-image-1689499137.3076289.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b3905dfdaed1ba9f75e1c0","url":"https://skillbuilder.ecaonline.edu.au/courses/learning-essentials","title":"Learning Essentials","summary":"<p><span style=\"color:#313537;font-size:16px;\">The use of technology is on the rise, so it’s no wonder that different methods of learning have emerged over the years. Recently, mLearning has become a new method for employees to learn and grow at work. With easy access, portability and a variety of resources available, mLearning is the user favorite for fast and convenient training and education.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_learningessentials__course-promo-image-1689497628.1578934.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b3904c03e9fc1800de422d","url":"https://skillbuilder.ecaonline.edu.au/courses/entrepreneurship","title":"Entrepreneurship","summary":"<p><span style=\"color:#313537;font-size:16px;\">So, you want to break into Entrepreneurship? Well, that’s great, but know that it is no easy feat. There are many steps you must take just to prepare yourself to embark on the journey, and once you have started your business, many more steps to maintain the business. This workshop is designed to give you the tools you need to start, run, and grow a business you can be proud of!</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_entrepreneurship__course-promo-image-1689495031.2678385.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64c712efa90e9c9b188a06b9","url":"https://skillbuilder.ecaonline.edu.au/courses/developing-emotional-intelligence","title":"Developing Emotional Intelligence","summary":"<p><span style=\"color:#313537;font-size:16px;\">Emotional intelligence is a skill that can be developed, in which these skills will help you to maximize your personal and professional success. The Developing Emotional Intelligence course will provide you with the tools to gain control over emotions, navigate challenging situations, and communicate empathetically. With emotional intelligence, you can build a happy and prosperous life.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_developingemotionalintelligence__course-promo-image-1690788222.4959826.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64c349ba87a6b768fc7a5dff","url":"https://skillbuilder.ecaonline.edu.au/courses/microsoft-word-2016-essentials","title":"Microsoft Word 2016 Essentials","summary":"<p><span style=\"color:#313537;font-size:16px;\">In this course, you will learn document creation, formatting and referencing tasks for communication and collaboration.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_microsoftword2016essentials__course-promo-image-1690537729.7310593.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d0909312774c5a907f25b5","url":"https://skillbuilder.ecaonline.edu.au/courses/prospecting-and-lead-generation","title":"Prospecting and Lead Generation","summary":"<p><span style=\"color:#313537;font-size:16px;\">Prospecting and lead generation are essential to the success of any sales organization. Unfortunately, many people view the process as tedious and only engage in the bare minimum. By changing your personal perspective of prospecting and engaging in fun, new activities, your company will benefit from new enthusiasm and increase sales leads.</span><span style=\"color:#313537;font-size:16px;\">Prospecting and lead generation are essential to the success of any sales organization. Unfortunately, many people view the process as tedious and only engage in the bare minimum. By changing your personal perspective of prospecting and engaging in fun, new activities, your company will benefit from new enthusiasm and increase sales leads.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_prospectingandleadgeneration__course-promo-image-1691578989.0984917.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d45168cc75d5401f84b018","url":"https://skillbuilder.ecaonline.edu.au/courses/networking-within-the-company","title":"Networking Within The Company","summary":"<p><span style=\"color:#313537;font-size:16px;\">Networking is unavoidable in modern society. Many people focus on external networking, but the networking process must be used with the company in order to be truly effective. By following the information outlined in this publication, you will be able to network effectively and reap the rewards that come with making connections within the organization.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_networkingwithinthecompany__course-promo-image-1692086082.22285.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d4514bc3118183635608ef","url":"https://skillbuilder.ecaonline.edu.au/courses/developing-corporate-behavior","title":"Developing Corporate Behavior","summary":"<p><span style=\"color:#313537;font-size:16px;\"><span>Corporate behavior is an important aspect of any business. The right behavior can result in your company sky rocketing with effective productivity and a positive reputation. Poor behavior can cause a company’s productivity and reputation to plummet. There are many ways to influence corporate behavior change, but the first step is to understand what behavior is. How can you change behavior if you don’t know what it is?</span></span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_developingcorporatebehavior__course-promo-image-1692005504.0222604.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d451038d1770796e537e16","url":"https://skillbuilder.ecaonline.edu.au/courses/business-etiquette","title":"Business Etiquette","summary":"<p><span style=\"color:#313537;\"><span style=\"font-size:16px;\">Success in any industry relies on relationships, whether with co-workers, clients, suppliers, or investors. When you’re well-mannered and considerate, you create engaging, productive, and long term business relationships. As such, it is important to learn, not just the technical side of a business, but how to conduct one’s self in the company of others. </span></span></p>\n<p><span style=\"color:#313537;\"><span style=\"font-size:16px;\">This is where business etiquette comes in. This course will introduce participants to business etiquette, as well as provide guidelines for the practice of business etiquette across different situations.</span></span></p>\n<p> </p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_businessetiquette__course-promo-image-1691994404.0368993.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d45073d1edb681571d3724","url":"https://skillbuilder.ecaonline.edu.au/courses/knowledge-management","title":"Knowledge Management","summary":"<p><span style=\"color:#313537;font-size:16px;\">Knowledge Management is the establishment of a system that captures knowledge purposefully&semi; incorporating it into business strategies, policies, and practices at all levels of the company. This course will teach you how to initiate a knowledge management program at work. When it comes to knowledge management, any organization is able to implement a strategy. Wherever there are humans working together toward a common goal, there is knowledge to be harvested, stored, and dispensed as needed</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_knowledgemanagement__course-promo-image-1691645990.5635743.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b39034f8b7415091ef157a","url":"https://skillbuilder.ecaonline.edu.au/courses/creativity-thinking-outside-the-box","title":"Creativity Thinking Outside the Box","summary":"<p style=\"font-size:16px;padding:0px;color:#313537;\">Creativity allows individuals to view every aspect on earth, explore new paths, as well as find new discoveries that help to advance our consistently thriving world of business. Without creativity, we would only see what is visible to the eye. To evolve as a business, it is critical to look beyond what is visible and consider new ideas. When creativity is incorporated into daily workplace practices there is a strong increase in the opportunities for growth, engagement, and productivity. Creativity and innovation will turn ideas and dreams into reality.<br><br></p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\">This course will provide you with informative tools and practical strategies that will help shape a creative workplace. Creativity plays a big role in building a positive work environment, one in which employees will feel confident in expressing their ideas. Be mindful that there is creativity in all of us. When this creativity emerges, powerful opportunities and advancements will happen. </p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_creativitythinkingoutsidethebox__course-promo-image-1689493547.3191497.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b390246e90eac03ec773f8","url":"https://skillbuilder.ecaonline.edu.au/courses/creative-problem-solving","title":"Creative Problem Solving","summary":"<p style=\"font-size:16px;padding:0px;color:#313537;\">In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.</p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\"> </p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\">This workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.</p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_creativeproblemsolving__course-promo-image-1689493082.1384728.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b23e55b9ea1b38147ac29f","url":"https://skillbuilder.ecaonline.edu.au/courses/business-writing","title":"Business Writing","summary":"<p><span style=\"color:#313537;font-size:16px;\">Writing is a key method of communication for most people, and it’s one that many people struggle with. This workshop will give participants a refresher on basic writing concepts such as spelling, grammar, and punctuation. It will also provide an overview of the most common business documents such as proposals, reports, and agendas. All of this will provide that extra edge in the workplace.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_businesswriting__course-promo-image-1689408182.8753192.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b49c568836ec0aa556a599","url":"https://skillbuilder.ecaonline.edu.au/courses/unconscious-bias","title":"Unconscious Bias","summary":"<p style=\"font-size:16px;padding:0px;color:#313537;\">Unconscious biases are the biases that everyone has, that live in the dark recesses of the human brain.  These biases are grown in each individual and can greatly influence the day to day decision that are made both at home and at work.</p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\"> </p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\">This workshop will introduce to you the ideas and techniques for defining different unconscious biases that are very common today.   It will also show the effects of these biases on the work culture and the business practices of a company.  And finally, the workshop will cover the steps to introducing a successful unconscious bias training in the workplace.</p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_unconsciousbias__course-promo-image-1689754510.155607.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b49c1b121a6e156f6c6a5a","url":"https://skillbuilder.ecaonline.edu.au/courses/managing-workplace-harassment","title":"Managing Workplace Harassment","summary":"<p><span style=\"color:#313537;font-size:16px;\">You may say, “not in my office,” or “not our team,” but workplace harassment is an increasing issue in many organizations today.   It can come in the form of a slap, a phrase, an email, or reassignment of duties.  Harassment is not okay and it is illegal. Harassment needs to be reported so that the company can handle the issue properly and remediate any future problems.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_managingworkplaceharassment__course-promo-image-1689745713.5523624.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b49bba072145ceb382b062","url":"https://skillbuilder.ecaonline.edu.au/courses/crisis-management","title":"Crisis Management","summary":"<p><span style=\"color:#313537;font-size:16px;\">Crisis management is as important to any company as finance management and personnel management.  Having a clear and effective program and plan for an event is critical, not only to your survival, but to the profitability and possibly to the survival of the company.  Being able to identify risk, assess a situation and respond appropriately are important, and require not only training, but practice.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_crisismanagement__course-promo-image-1689736308.3746724.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b49ba234bc1bcf26eff4f3","url":"https://skillbuilder.ecaonline.edu.au/courses/business-succession-planning","title":"Business Succession Planning","summary":"<p style=\"font-size:16px;padding:0px;color:#313537;\">The loss of valuable leadership can cripple a company. Business succession planning is essentially preparing successors to take on vital leadership roles when the need arises. </p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\"> </p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\">Whether it is preparing someone to take over as the sole proprietor of a small business or a position of leadership in a corporation, business succession planning is essential to the long-term survival of a company. This course will teach you the difference between succession planning and mere replacement planning and how to prepare people to take on the responsibilities of leadership so that the company thrives in the transition. </p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_businesssuccessionplanning__course-promo-image-1689593177.586316.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b390559feb63e80b4cef00","url":"https://skillbuilder.ecaonline.edu.au/courses/interpersonal-skills","title":"Interpersonal Skills","summary":"<p><span style=\"color:#313537;font-size:16px;\">We've all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Participants will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.</span><br><br><span style=\"color:#313537;font-size:16px;\">The Interpersonal Skills course will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_interpersonalskills__course-promo-image-1689495845.127304.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64c713c1901ecb83b2403f30","url":"https://skillbuilder.ecaonline.edu.au/courses/taking-initiative","title":"Taking Initiative","summary":"<p><span style=\"color:#313537;font-size:16px;\">Taking the initiative is a crucial step in moving forward in our professional and personal lives. By showing initiative, it reflects us in a positive light to others as well as builds our own self-esteem. If we want something to happen, we need to make it happen. That is what initiative is all about. Take opportunities and run with them. Do not let excuses cause you to miss out on amazing opportunities. See what you want, believe what you want, and make it happen.</span><br><br></p>\n<p><span style=\"color:#313537;font-size:16px;\"><span>With our Taking Initiative workshop, participants will learn what initiative is, how to take it on, the advantages of it, and when to know one's place. Participants will be taking the first step in making something positive happen for them!</span></span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_takinginitiative__course-promo-image-1690788524.4199286.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64c71338f6c79f5f129d5a35","url":"https://skillbuilder.ecaonline.edu.au/courses/managing-personal-finances","title":"Managing Personal Finances","summary":"<p><span style=\"color:#313537;font-size:16px;\">For many people, finances are an unsolvable Rubik's cube filled with anxiety. There are millions of Americans who live with the shackles of debt each day. We don’t teach children when they are young, the value of a good credit score. Many people have a hard time formatting and sticking to a budget. You can easily solve the finance puzzle with a little hard work, self-control, and the right tools. Today is a new day&semi; you are taking the first steps to reclaiming your financial freedom.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_managingpersonalfinances__course-promo-image-1690788329.3295293.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64c71316f54946992e898469","url":"https://skillbuilder.ecaonline.edu.au/courses/improving-self-awareness","title":"Improving Self-Awareness","summary":"<p><span style=\"color:#313537;font-size:16px;\"><span>A vital way of becoming more effective in both business and life is by becoming more self aware. If you can become aware of your self – your strengths and your weaknesses – then, you can become aware of the effects you create. Only once you know your effects can you know how to change them, or even whether you should. Implementing the guidelines in this course is the first step in a continual process of deepening your awareness of yourself and the affects you have on people and situations. Becoming more effective can only deepen your rewards in both your professional and personal life.</span></span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_improvingselfawareness__course-promo-image-1690788281.348806.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64c712f7b8edaba93e6f812a","url":"https://skillbuilder.ecaonline.edu.au/courses/goal-setting-and-getting-things-done","title":"Goal Setting and Getting Things Done","summary":"<p><span style=\"color:#313537;font-size:16px;\">Goal Setting is one of the most basic and essential skills someone can develop. We touch on goal characteristics, time management, and what to do when setbacks occur. </span><br><br><span style=\"color:#313537;font-size:16px;\">Our Goal Setting and Getting Things Done course will cover strategies to help participants deal with distractions and overcome procrastination. These skills will translate into increased satisfaction in professional and personal lives. Participants will learn the Goal Setting characteristics of successful people and in turn will become happier and more productive individuals.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_goalsettingandgettingthingsdone__course-promo-image-1690788234.0391624.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64c712d627847bff831b5503","url":"https://skillbuilder.ecaonline.edu.au/courses/attention-management","title":"Attention Management","summary":"<p><span style=\"color:#313537;font-size:16px;\">A distracted workforce is less than effective. Employees who do not pay attention to their work can waste valuable time and make careless mistakes. Attention management is a useful skill that allows managers to connect with their employees on an emotional level and motivate them to focus on their work and how to reach their personal and company goals. </span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_attentionmanagement__course-promo-image-1690788178.4114661.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d451aab08a84241335df77","url":"https://skillbuilder.ecaonline.edu.au/courses/team-building-for-manager","title":"Team Building For Manager","summary":"<p><span style=\"color:#313537;font-size:16px;\">Your organization’s people are its greatest asset, and when they work together as a team they accomplish even more. But teamwork doesn’t just happen. Teams have to be created, developed, and continuously nurtured. A solid team building strategy can create an environment of greater collaboration and collegiality, which is good, not only for the bottom line, but for your people themselves. There are many different ways to build a team, and to continue fostering a sense of teamwork. Developing a diverse team building tool kit helps your people grow at every stage.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_teambuildingformanager__course-promo-image-1692086069.6231859.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d4517063c78bc41af7901b","url":"https://skillbuilder.ecaonline.edu.au/courses/respect-in-the-workplace","title":"Respect in the Workplace","summary":"<p style=\"font-size:16px;padding:0px;color:#313537;\">A respectful work environment is essential to the overall success of your team, and will contribute to a well-founded work reputation. Evidently, when we learn to accept the differences between the values and perspectives of those around us, we can continue to grow as a team. The concept of respect is often taught at a young age&semi; however, it is just as important to remind adults to model respective behaviors. Remember, it is the responsibility of all team members to be respectful to one another, and address conflict in a positive manner in order to accomplish a healthy, safe work environment.</p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\">This course will give you the tools and conversation to help empower your team to recognize behaviors that influence their performance within the workplace. A respectful workplace is one in which integrity and professionalism are displayed, and skills to communicate and recognize one another are practiced. </p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_respectintheworkplace__course-promo-image-1692086077.7325046.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64c349c6f70dbad1cd920e7f","url":"https://skillbuilder.ecaonline.edu.au/courses/microsoft-word-2016-expert","title":"Microsoft Word 2016 Expert","summary":"<p><span style=\"color:#313537;font-size:16px;\">This course covers procedures and techniques for advanced design, effective references, and custom elements.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_microsoftword2016expert__course-promo-image-1690537740.8151634.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64c349840fce6f62ea00e56d","url":"https://skillbuilder.ecaonline.edu.au/courses/microsoft-access-2016-essentials","title":"Microsoft Access 2016 Essentials","summary":"<p><span style=\"color:#313537;font-size:16px;\">This course covers core database management, manipulation and query skills needed to succeed in Access 2016.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_microsoftaccess2016essentials__course-promo-image-1690537652.983672.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d090fddb1ab44c670be3be","url":"https://skillbuilder.ecaonline.edu.au/courses/social-media-marketing","title":"Social Media Marketing","summary":"<p><span style=\"color:#313537;font-size:16px;\">Social media is an ever-evolving field. The power of social media is its ability to allow for interaction and the sharing of information with anyone. Social media platforms host online communities where businesses are able to reach their customers in a more personalized way, while forming new connections through the enhancement of your brand. Since social media is so enmeshed in the way that we communicate, it is only evident that companies have little choice but to engage social media as part of their marketing strategy. Social media marketing can provide successful benefits to businesses of any size.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_socialmediamarketing__course-promo-image-1691579049.7727485.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d090f7c430cdebd5a5111f","url":"https://skillbuilder.ecaonline.edu.au/courses/servant-leadership","title":"Servant Leadership","summary":"<p><span style=\"color:#313537;font-size:16px;\">Servant leadership may seem like a contradicting term, but it is becoming a very popular tool in many businesses. Servant leadership is a philosophy that involves focusing on the success of others (i.e., your employees), and in turn building better professional relationships that can benefit both manager and employee.  Servant leadership shows that managers can be great leaders while boosting their employee’s confidence and furthering their success at the same time.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_servantleadership__course-promo-image-1691579049.863801.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d0908a20140eb1918365a1","url":"https://skillbuilder.ecaonline.edu.au/courses/proposal-writing","title":"Proposal Writing","summary":"<p style=\"font-size:16px;padding:0px;color:#313537;\">A good proposal doesn’t just outline what product or service you would like to create or deliver. It will convince the reader that it is the only logical choice.</p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\">This course will take participants through each step of the proposal writing process, from understanding why they are writing a proposal&semi; to gathering information&semi; to writing and proofreading&semi; to creating the final, professional product.</p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_proposalwriting__course-promo-image-1691549039.3932762.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d090822424f9c334d45b03","url":"https://skillbuilder.ecaonline.edu.au/courses/presentation-skills","title":"Presentation Skills","summary":"<p><span style=\"color:#313537;font-size:16px;\">This program can benefit anyone who presents&semi; a trainer, a meeting facilitator, speaker, or seminar discussion leader. No matter which role you are assuming, this workshop will help you become more efficient and proficient with the skills of providing information to others.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_presentationskills__course-promo-image-1691549027.4744496.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d0904d7d91d00142ae48f9","url":"https://skillbuilder.ecaonline.edu.au/courses/marketing-basics","title":"Marketing Basics","summary":"<p><span style=\"color:#313537;font-size:16px;\">Thanks to the rise of technology and social media, the world of marketing and advertising has become bigger than ever. Marketing has gone beyond the classic printed ads, billboards or even television commercials. Unfortunately, this can cause any company to become confused or even intimidated about getting their product or service out into the market. But if we can learn the right strategies with the right tools, we can break into the marketing world without fear or hesitation.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_marketingbasics__course-promo-image-1691476538.4673927.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d0902969fe2e5d0ca10fad","url":"https://skillbuilder.ecaonline.edu.au/courses/high-performance-teams-remote-workforce","title":"High Performance Teams Remote Workforce","summary":"<p><span style=\"color:#313537;font-size:16px;\"><span>In today’s business world, it is imperative to push the envelope if you want to increase productivity, without letting your product suffer. Assembling a high performance team of well-trained remote employees is another way you can increase productivity while maintaining quality. A high performance team can be used in many areas of a company. The tasks for the team could be as simple as sending out a high volume of mailers, or as extensive as creating new software to help with cancer research. What would you accomplish with a high performance team?</span></span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_highperformanceteamsremoteworkforce__course-promo-image-1691476487.929741.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d0901eb5d98ef24cb854f6","url":"https://skillbuilder.ecaonline.edu.au/courses/high-performance-teams-inside-the-company","title":"High Performance Teams Inside the Company","summary":"<p><span style=\"color:#313537;font-size:16px;\">The term “high performance teams” has become a frequently used buzzword. It is easy to talk about high performance teams, but what are they, how are they formed, and what benefits do they provide? The material in this guide will help you find the answers to these questions and develop your own high-performance teams.  </span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_highperformanceteamsinsidethecompany__course-promo-image-1691476476.6645117.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d090148ed37a049dbff8f3","url":"https://skillbuilder.ecaonline.edu.au/courses/event-planning","title":"Event Planning","summary":"<p><span style=\"color:#313537;font-size:16px;\">Creating an event is no small feat. It takes planning and understanding of the process. When planning an event, there are a multitude of tasks to consider. In this guide we will explore together how to effectively plan and produce an event. </span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_eventplanning__course-promo-image-1691476466.608566.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d4515bb3108a7505b6c42f","url":"https://skillbuilder.ecaonline.edu.au/courses/networking-outside-the-company","title":"Networking Outside the Company","summary":"<p><span style=\"color:#313537;font-size:16px;\"><span>Everyone knows that networking is important to long-term business success. The networking process itself, however, can be confusing. Learning effective networking techniques will help you develop relationships that will benefit you both personally and professionally.</span></span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_networkingoutsidethecompany__course-promo-image-1692005512.1305974.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d45154fec24bc8fc399d00","url":"https://skillbuilder.ecaonline.edu.au/courses/handling-a-difficult-customer","title":"Handling a Difficult Customer","summary":"<p><span style=\"color:#313537;font-size:16px;\">At first glance, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges difficult customers pose and extend these skills to handling difficult people and situations throughout your daily life. By improving the focus of your thoughts and feelings, how you manage stress, and how well you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this course is the first step in a process towards forever changing how you interact with others.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_handlingadifficultcustomer__course-promo-image-1692005505.2679496.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d45144ed54cab7a5ce5c8e","url":"https://skillbuilder.ecaonline.edu.au/courses/delivering-constructive-criticism","title":"Delivering Constructive Criticism","summary":"<p><span style=\"color:#313537;font-size:16px;\">Constructive criticism can be helpful when used with the intent of helping or improving a situation in the workplace. However, it can be one of the most challenging things, not only to receive, but also to give. It can often involve various emotions and feelings, which can make matters delicate. But when management learns effective ways to handle and deliver constructive criticism, employees can not only learn from their mistakes, but even benefit from them.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_deliveringconstructivecriticism__course-promo-image-1692005501.9738314.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d45125d3482bbff0a265e0","url":"https://skillbuilder.ecaonline.edu.au/courses/conflict-resolution","title":"Conflict Resolution","summary":"<p><span style=\"color:#313537;font-size:16px;\">Wherever two or more people come together, there is the possibility of conflict. This course will give participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_conflictresolution__course-promo-image-1691994413.743619.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d4503f76dcad50426c8458","url":"https://skillbuilder.ecaonline.edu.au/courses/coaching-and-mentoring","title":"Coaching And Mentoring","summary":"<p><span style=\"color:#313537;font-size:16px;\">This workshop focuses on how to better coach your employees toward a higher performance. Coaching is a process of relationship building and setting goals. How well you coach relates directly to how well you are able to foster a great working relationship with your employees through understanding them and by creating strategic goals. </span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_coachingandmentoring__course-promo-image-1691643100.5755868.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b39082e2174d9cd395fa03","url":"https://skillbuilder.ecaonline.edu.au/courses/telework-and-telecommuting","title":"Telework and Telecommuting","summary":"<p><span style=\"color:#313537;font-size:16px;\">Working in a home office requires a unique set of skills. Teleworkers or virtual employees have additional challenges created by not being in a centralized office. Communication issues alone make it a challenging job, and recognizing these challenges will help your participants become great teleworkers.</span><br><br><span style=\"color:#313537;font-size:16px;\">Through Telework And Telecommuting your employees will see a great improvement in their performance and well-being. Being a teleworker does have the advantages of flexible schedules, no commute, and saving the company money. Your participants will establish the additional skills needed to be successful in their work from home environment.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_teleworkandtelecommuting__course-promo-image-1689500864.9732156.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b49c5d34bc1bcf26eff574","url":"https://skillbuilder.ecaonline.edu.au/courses/unversal-safety-practices","title":"Universal Safety Practices","summary":"<p><span style=\"color:#313537;font-size:16px;\">The importance of safety cannot be overstated. Every organization is responsible for the safety of its employees while they are working. In 2015, OSHA estimated safety issues cost companies $1 billion a week. Understanding universal safety practices and how to implement them will help keep everyone protected, while ensuring the company’s financial security. </span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_unversalsafetypractices__course-promo-image-1689755095.938654.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b39044ec82d90b9322874a","url":"https://skillbuilder.ecaonline.edu.au/courses/digital-citizenship","title":"Digital Citizenship","summary":"<p><span style=\"color:#313537;font-size:16px;\">The Internet has changed the way that people connect, communicate, and conduct business. The digital age has provided many benefits, but it does have a downside. Given the sheer volume of digital information that we send and receive each day, it is important to learn basic citizenship skills. These skills will help prevent missteps and keep your digital relationships running smoothly.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_digitalcitizenship__course-promo-image-1689494574.5187.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b3903bf1b8ce5b3d1ecc0c","url":"https://skillbuilder.ecaonline.edu.au/courses/developing-creativity","title":"Developing Creativity","summary":"<p><span style=\"color:#313537;font-size:16px;\">There are steps that can be taken to inspire you and to develop your creative mindset. By changing the way you think and by overcoming your fear of risk, you will improve you creativity. Implementing the guidelines in this module is the first step to forever changing your creative process.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_developingcreativity__course-promo-image-1689494178.4143121.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b23e67c0ab6da634f6bbbb","url":"https://skillbuilder.ecaonline.edu.au/courses/executive-and-personal-assistants","title":"Executive and Personal Assistants","summary":"<p><span style=\"color:#313537;font-size:16px;\">Executive and personal assistants have always played an important role in business. Their roles and responsibilities have evolved, but assistants are still vital to the profitability of any organization. Training to become an effective assistant will make you a valued employee who assists management on the road to success.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_executiveandpersonalassistants__course-promo-image-1689409408.2183523.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b49c2b3b582f4964b7de49","url":"https://skillbuilder.ecaonline.edu.au/courses/millennial-onboarding","title":"Millennial Onboarding","summary":"<p><span style=\"color:#313537;font-size:16px;\">Millennials – those born between 1981 and 1997 – make up about 40% of the workforce in the United States. These workers bring a unique outlook to their jobs, and may also pose unique challenges. Taking time to customize the onboarding process for millennial employees helps promote employee retention and ensures that millennials are properly integrated into the workplace. Customizing the onboarding process for millennial employees benefits the employee and the workplace.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_millennialonboarding__course-promo-image-1689747074.651114.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b49c242f30c6a6366b37df","url":"https://skillbuilder.ecaonline.edu.au/courses/measuring-results-from-training","title":"Measuring Results From Training","summary":"<p><span style=\"color:#313537;font-size:16px;\">Although we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits and attach a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits. Other topics, like communication or leadership, might have benefits that you can’t put a dollar value on. In this course, we will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_measuringresultsfromtraining__course-promo-image-1689746405.1535747.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b49c03bf2a99f3f13bb920","url":"https://skillbuilder.ecaonline.edu.au/courses/health-and-wellness-at-work","title":"Health and Wellness at Work","summary":"<p><span style=\"color:#313537;font-size:16px;\">Health and wellness are important aspects in anyone’s life. Having employees who are happy and healthy is important in a company. Employees who are happy are more productive, and stay longer with the company. Offering a health and wellness program helps you as an employer, while helping your employees. </span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_healthandwellnessatwork__course-promo-image-1689743015.2414064.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b49bda0c9a8130eda5e998","url":"https://skillbuilder.ecaonline.edu.au/courses/employee-onboarding","title":"Employee Onboarding","summary":"<p><span style=\"color:#313537;font-size:16px;\">Employee onboarding is essential to retaining top talent. An onboarding program does more than help orient new employees. It shapes how new employees relate to their organization. Implementing an employee onboarding program will shape the company culture while developing a highly qualified pool of talent. </span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_employeeonboarding__course-promo-image-1689738073.6926208.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b49bd0c553a8f64c76c8b5","url":"https://skillbuilder.ecaonline.edu.au/courses/diversity-equity-and-inclusino","title":"Diversity Equity and Inclusion","summary":"<p style=\"font-size:16px;padding:0px;color:#313537;\">The world is diverse&semi; it is made up of people who have different backgrounds, traditions, and beliefs. Diversity, equity, and inclusion (DEI) creates a culture where every individual is acknowledged and supported, regardless of their differing background. It helps us to recognize the value in diverse voices, as well as other individual differences, such as gender, race, religion, ethnicity, or sexual orientation. Ultimately, a diverse workplace will lead to better innovation and success. Through inclusive language and leadership, everyone is encouraged to evolve both personally and professionally. </p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\"> </p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\">Many organizations are working towards fostering a workplace culture that is committed to DEI practices and ensuring that every voice is heard. The Diversity, Equity, and Inclusion course will provide participants with the tools to recognize social biases, respond to microaggressions, as well as provide resources to create a safe and welcoming work environment. With strong team commitment and courage, we can create a sense of belonging for <em>everyone</em>. </p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_diversityequityandinclusino__course-promo-image-1689737522.604445.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64b390707f3f38289ca8b3e9","url":"https://skillbuilder.ecaonline.edu.au/courses/personal-branding","title":"Personal Branding","summary":"<p><span style=\"color:#313537;font-size:16px;\">In the information age, personal branding is necessary for the success of any company or individual. Failing to manage personal branding can lead to misinformation about you or your company becoming public. Taking control of your public image is no longer an option. Identifying and using the tools that affect personal branding correctly will ensure that the public sees the image you want them to see. A positive brand is necessary for success.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_personalbranding__course-promo-image-1689499615.6949914.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64c713d2f57ad03851b62cf9","url":"https://skillbuilder.ecaonline.edu.au/courses/work-life-balance","title":"Work-Life Balance","summary":"<p style=\"font-size:16px;padding:0px;color:#313537;\">The stress associated with unbalanced lifestyles is costly&semi; it damages productivity and increases individual health risks. Employees who have the tools to balance their professional and personal lives are happier, healthier, and more productive. </p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\"> </p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\">In addition to improving performance, many younger employees place a high value on work-life balance. Companies that include work-life balance as part of their culture will be better able to attract qualified candidates.</p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_worklifebalance__course-promo-image-1690788552.2756567.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64c713ca9c3b5d93d76bb756","url":"https://skillbuilder.ecaonline.edu.au/courses/trust-building-and-resilience-development","title":"Trust Building and Resilience Development","summary":"<p style=\"font-size:16px;padding:0px;color:#313537;\">Creating relationships that are built on trust, and having the tools to be resilient are crucial in creating a workplace that is safe and a stable place for all to work.<br><br></p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\">This course will introduce you to your company’s responsibility with regard to promoting honesty, as well as how to deal with the inevitable changes that come along with building a stronger business.</p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_trustbuildingandresiliencedevelopment__course-promo-image-1690788542.8559887.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64c713bb66abbea7bd217600","url":"https://skillbuilder.ecaonline.edu.au/courses/stress-management","title":"Stress Management","summary":"<p><span style=\"color:#313537;font-size:16px;\">Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress. This workshop will give participants a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_stressmanagement__course-promo-image-1690788462.4016912.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64c7139a1562e3e0c79b60ad","url":"https://skillbuilder.ecaonline.edu.au/courses/personal-productivity","title":"Personal Productivity","summary":"<p><span style=\"color:#313537;font-size:16px;\">Most people find that they wish they had more time in a day. This workshop will show participants how to organize their lives and find those hidden moments. Participants will learn how to establish routines, set goals, create an efficient environment, and use time-honored planning and organizational tools to maximize their personal productivity.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_personalproductivity__course-promo-image-1690788360.2916725.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64c7133fce0775b046c6bccf","url":"https://skillbuilder.ecaonline.edu.au/courses/managing-workplace-anxiety","title":"Managing Workplace Anxiety","summary":"<p style=\"font-size:16px;padding:0px;color:#313537;\">Anxiety can have a negative impact on your quality of work, work performance, and affect your relationships with colleagues. Identifying your workplace anxiety and learning powerful coping strategies will help you to work with your anxiety, rather than against it.</p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\"><br><span style=\"color:#313537;font-size:16px;\"><span>With our Managing Workplace Anxiety workshop, your participants will learn resources and effective skills that will help them recognize and manage anxiety in the workplace. Participants will feel more confident in their professional environment, as well as more prepared to overcome the challenges that the workplace may bring.</span></span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_managingworkplaceanxiety__course-promo-image-1690788343.2774317.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d451b28d1770796e537eb2","url":"https://skillbuilder.ecaonline.edu.au/courses/teamwork-and-team-building","title":"Teamwork and Team Building","summary":"<p><span style=\"color:#313537;font-size:16px;\">For most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work&semi; we are often expected to be a functional part of a performing team. This course will encourage participants to explore the different aspects of a team, as well as ways that they can become a top-notch team performer.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_teamworkandteambuilding__course-promo-image-1692086067.8915074.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d45177559aa909bb06ca2d","url":"https://skillbuilder.ecaonline.edu.au/courses/responsibility-in-the-workplace","title":"Responsibility In the Workplace","summary":"<p style=\"font-size:16px;padding:0px;color:#313537;\">One of the most critical traits to look for in an employee is responsibility. Responsible employees drive the success of an organization, whether for profit or not for profit.  <br>This course will introduce to you the idea of responsibility and the traits that define a responsible employee. It will also show the effects of having responsible employees versus irresponsible employees. And finally, the course will cover the steps to becoming more responsible.</p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_responsibilityintheworkplace__course-promo-image-1692086075.7353191.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d0907864ffa7053b926da3","url":"https://skillbuilder.ecaonline.edu.au/courses/overcoming-sales-objections","title":"Overcoming Sales Objections","summary":"<p><span style=\"color:#313537;font-size:16px;\">Everyone who works in sales will run into sales objections. From retail employees on the sales floor to sales executives, people at every level of the business need to learn how to overcome sales objections. With the right training, it is possible to turn objections into opportunities. Investing in sales objection training will help improve sales and the company’s bottom line.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_overcomingsalesobjections__course-promo-image-1691549019.0441418.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d0905686f6a61bd6babc83","url":"https://skillbuilder.ecaonline.edu.au/courses/media-and-public-relations","title":"Media and Public Relations","summary":"<p style=\"font-size:16px;padding:0px;color:#313537;\">Effective networking is essential for day-to-day business or for those times when you are actively pursuing job opportunities.</p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\"> </p>\n<p style=\"font-size:16px;padding:0px;color:#313537;\">Networking and public relations is the most successful method of communicating your value to those around you. Furthermore, good networking skills enable you to tap into those relationships you already have and increase the scope of your network. This workshop is designed to give you practical teaching and hands-on tools that will have you networking once you complete this course. </p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_mediaandpublicrelations__course-promo-image-1691476547.558374.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d0900b83ad4069dad57688","url":"https://skillbuilder.ecaonline.edu.au/courses/employee-recognition","title":"Employee Recognition","summary":"<p><span style=\"color:#313537;font-size:16px;\">To a business, an employee recognition program is not a luxury, it is a necessity. With a well-built employee recognition program, companies can improve job retention, employee engagement, team work, reinforce company values, and more. Employees are more likely to continue employment with a company if they feel they are appreciated. There are many different types of employee recognition programs, and all are beneficial to your employees.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_employeerecognition__course-promo-image-1691476456.3556495.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d0900390029b62c930bed1","url":"https://skillbuilder.ecaonline.edu.au/courses/creating-a-great-webinar","title":"Creating a Great Webinar","summary":"<p><span style=\"color:#313537;font-size:16px;\">Webinars are staples of modern business. Anyone can easily create a webinar, and when they are done well, they can promote your brand and increase your customer base. Webinars that are not done well can actually have an adverse effect on your company and potentially decrease your customer base and taint your reputation. By following the advice in the course, you will have a clearer understanding of the steps necessary to create a successful webinar.</span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_creatingagreatwebinar__course-promo-image-1691405374.9990551.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}},{"id":"64d08f91920d977946f857f8","url":"https://skillbuilder.ecaonline.edu.au/courses/body-language-basics","title":"Body Language Basics","summary":"<p><span style=\"color:#313537;font-size:16px;\">The ability to interpret body language is a skill that will enhance anyone’s career. Body language is a form of communication, and it needs to be practiced like any other form of communication. Whether in sales or management, it is essential to understand the body language of others and exactly what your own body is communicating. </span></p>","image":"https://openlearning-cdn.s3.amazonaws.com/course__ecaonline_courses_bodylanguagebasics__course-promo-image-1691405694.4307735.jpg","self_paced":true,"price":"50 AUD","created_by":{"id":"64c853e6796f8e3124bf1b51","profile_name":"ecaonline-ryosfa","full_name":"ECA Online","profile_image":"https://uploads.openlearning.com/user-profile-images/user-profile-images/avatar-48-0c5e45e5-2f38-4d99-af97-61939334c6fb.jpg?se=2026-07-06T11%3A58%3A19Z&sp=rt&sv=2019-12-12&sr=b&sig=5J2nV%2BiR%2Bh0wBTGSGntwqSW5d9JPUUSA9sFrSnH/ve8%3D"}}]}